Frequently Asked Questions
Everything you need to know about our premium lifestyle accessories.
How do I determine the correct size for my purchase?
We provide a detailed sizing guide on every product page. We recommend measuring carefully with a soft tape measure to ensure a comfortable and secure fit before placing your order.
Is the packaging discreet?
Yes. All orders are shipped in plain, unmarked boxes or mailers with no mention of the store name or contents on the exterior to ensure your complete privacy.
What materials are used in your products?
We use high-quality, body-safe materials including medical-grade silicone, lightweight resins, and 316L surgical-grade stainless steel for durability and hygiene.
What is your return policy for intimate items?
Due to the intimate nature of our products and health regulations, we cannot accept returns or exchanges on items once the hygiene seal has been broken or the package opened.
How long does shipping typically take?
Domestic orders usually arrive within 3-7 business days. International shipping times vary by location but typically range from 10-21 business days depending on customs processing.
How should I clean and maintain my items?
We recommend cleaning your items with mild, unscented soap and warm water or a specialized toy cleaner. Ensure all parts are completely dry before storage to maintain material integrity.