Returns & Exchanges
Due to the intimate nature of our products, Chastity Cages Co maintains a strict hygiene policy where only unopened and unworn items in original vacuum-sealed packaging may be returned within 30 days of delivery.
Return Process
- 1.Initiate Request
Contact our support team with your order number and clear photos of the unopened security seals to receive a Return Merchandise Authorization (RMA).
- 2.Secure Packaging
Place the item in its original branded box and use a discrete outer mailing envelope to ensure the privacy and protection of the contents during transit.
- 3.Dispatch Shipment
Affix the provided return label or ship via a tracked courier service to our quality control warehouse for inspection.
- 4.Quality Inspection
Once received, our team will verify the integrity of the hygienic seals; approved returns will be processed for a full refund or store credit within 5-7 business days.